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redwood peak logo

Terms & Conditions

Last updated: 10 Feb 2026
Welcome to Redwood Peak Limited (“we”, “us”, “our”).
These Terms and Conditions govern your use of https://redwoodpeak.co.uk
(the “Website”) and any purchase you make. By using the Website or placing an order, you agree to be bound by these terms.

1. About Us

Redwood Peak Limited
Registered in England and Wales
Registered office: Unit 4, Long Lane, PR6 9EE
Email: mastertech57e@gmail.com

2. Your Agreement With Us

By accessing or using the Website you agree to these Terms and Conditions, our Privacy Policy, and any other terms posted on the Website. If you do not agree, don’t use the Website. Simple.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract under UK law. If you’re not yet 18, pretend this never existed.

4. Ordering and Contract Formation

  1. All orders are subject to acceptance and availability.

  2. When you place an order, you make an offer to buy. We accept that offer when we send you an Order Confirmation.

  3. We reserve the right to refuse any order for any reason.

5. Pricing and Payment

  1. All prices include VAT where applicable and are shown in GBP (£).

  2. We accept payments by major credit/debit cards and other payment methods clearly displayed at checkout.

  3. You agree to provide current, complete and accurate payment information.

6. Delivery

  1. Delivery options and timelines are shown at checkout.

  2. Risk passes to you when the goods are delivered.

  3. We are not responsible for delays caused by third-party couriers.

7. Returns, Refunds and Cancellations

Your Rights Under UK Law:
Under the Consumer Contracts Regulations you have the right to cancel your order within 14 days of receipt for most goods and receive a refund. To do this, let us know in writing within that time.

To return an item:

  • Contact us at [Insert Email]

  • Return goods in unused condition

  • You bear the cost of returns unless faulty

Refunds: Processed within 14 days of receipt of returned goods.

8. Faulty or Damaged Goods

If goods are faulty, not as described, or damaged on arrival, you have rights under the Consumer Rights Act 2015. Contact us at [Insert Email] and we’ll sort it.

9. Intellectual Property

All content on the Website (text, images, logos, product names) is owned by us or our licensors. You may view it, but you don’t get to steal it.

10. Limitations of Liability

Nothing in these terms limits liability for death or personal injury caused by negligence or fraudulent misrepresentation. For everything else, we are only liable up to the value of the product purchased.

11. Privacy

Your privacy matters (even if you forget easily). Our Privacy Policy describes how we collect and use your personal information. By using the Website you agree to that policy.

12. Third-Party Links

Sometimes we link to other sites. They are not under our control. We are not responsible for them. Yes, that means you should be careful.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Website means you accept the updated version.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled here, not in some exotic jurisdiction.

15. Contact Us

If you need help:
Email: mastertech57e@gmail.com
Address: Unit 4, Long Lane, PR6 9EE
Phone: +44 7598 494653

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